This privacy notice applies to all persons accessing the websites: https://fpamy.com, and/or https://focuspsychology.com.my (hereinafter referred to as the “Websites”) operated by Focus Psychology Academy Sdn Bhd (Company No. 1409709-T) (“we” or “us”) as well as all other persons connected to the use of the services or related services offered by the Websites. This privacy notice explains the type of data we collect and how we collect the data, the purposes of processing such data, the parties we disclose the data to and your rights relating to your personal data provided to us.
2. Our Commitment
We may from time to time require your personal information to be submitted for you to gain access to information and services offered through the Websites.
Your privacy is important to us. Therefore, we are committed to ensure that the confidentially and security of all personal information provided to us are fully protected at all times in accordance with the Personal Data Protection Act 2010 (the “PDPA”), and may only be disclosed or used by us in accordance with this privacy notice or where it is permitted under the law.
3. What Information Do We Collect
We collect, share and process personal information provided by you depending on the service you access through us. The types of information we collect and process, or is processed on our behalf includes those required to establish your identity and background as an individual (e.g. name, age, marital status, identity documents, address, contact etc.).
4. Why We Collect and Process Your Personal Information
The main purpose we collect and process information related to you is for the operation of the day- to- day business or services offered by the Websites, and includes those relating or incidental to such purpose, such as:
(a) Website Administration
(b) Personal Identification and Assessment
(c) Provision of Services
(d) Legal Compliance
5. How Do We Collect Information
We will collect your personal information from a variety of sources including those mentioned below:
(a) Information collected from you directly:
(b) Other sources:
6. Personal Information about Third Parties
When you provide personal information related to third parties to us, such as your next of kin or nominees, you confirm that you have obtained their consent to do so and we are authorized to use or disclose such information. You will inform such third parties of their right to access their information held by us.
7. Mandatory or Voluntary Information
It may be mandatory or optional for you to supply your personal information to us, depending on situations.
(a) Mandatory information
(b) Voluntary Information
8. Disclosure to Third Parties
Apart from our staffs, employees, affiliates, subsidiaries, holding companies, we may share and disclose your personal information to certain third parties including but not limited to those mentioned below:-
(a) our insurers and/or professional advisers insofar as reasonably necessary for the purposes of managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.;
(b) our agents, representatives, advisers, consultants, operators, programmers, developers, engineers or system providers who are employed or engaged to run, process, or administer the Websites and services offered under the Websites;
(c) payment services providers we have chosen to support us with financial transactions relating to our Websites
(d) other external professionals providing services to us or on your behalf such as auditors, advocates and solicitors, trustees, valuers, tax consultants, banks, financial institutions and accountants;
(e) liquidators/receivers and managers, auctioneers;
(f) prospective buyer(s) and/or dealer(s) of any of our business or assets;
(g) credit reporting agencies, debt collection agencies, regulatory authorities, police, officers and/or public authorities;
(h) any person(s) as required by any applicable laws, rules, regulations, court orders or guidelines;
(i) any of our assignees or transferees of our rights, interests or obligations; and
(j) any other person as required and authorized by us to run our day to day operations of the business and services offered vide the Websites.
We may process your personal data including contacting you for the purpose(s) stated herein via telephone calls, text messaging, emails, cross-platform mobile messaging applications, post, facsimile, social media or by whatsoever form of available modes of communication.
9. Transfer abroad
We may transfer your personal data to places outside Malaysia when carrying out any of the purposes stated herein.
You agree and consent that we may from time to time set up cookies on your computer, and may access to those cookies. Cookies can be disabled and enabled in your web browser.
Any information so collected by us will be non-personal and anonymous and such information is obtained solely to understand your use of our Websites.
11. Your Right to Complain and Access Your Information
You may e-mail our customer support at firstname.lastname@example.org if you wish to do any of the following:
(a) request to update/ change/ delete/ amend/ correct your personal information held by us by providing us with the specific details if the same cannot be done via your profile page;
(b) make any complaint or inquiry you have in respect of the use of your personal data;
(c) check or request from us any of your personal information being held or processed by us; and/or
(d) request from us a copy of your personal data being held or processed by us.
Your request above is however subject to:
(a) our right to refuse your request as allowed under the PDPA; and
(b) your payment of charges imposed by us for processing the abovementioned request(s) made by you.
It shall be your responsibility to update and check the accuracy of your personal information supplied to us or held by us and we shall not be responsible for any inaccuracy or error found in your personal information.
12. Limiting Information Processing
You have the option of withdrawing your consent or limiting or preventing distribution or processing of your personal information, or personal information relating to other persons or entities who may be identified from your personal data, by e-mailing our customer support at email@example.com.
13. Changes to Privacy Notice
Please note that this privacy notice may be amended from time to time at our own discretion and it is your responsibility to visit the Websites on a regular basis to keep yourself informed of updates and changes. By continuing to use the Websites and the services provided therein or by omitting to withdraw your consent, you are deemed to have accepted and consented to all of the terms set out herein and any such revisions/updates/amendments made to us from time to time.